This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at https://pdadnhrent.com, or the PDA DNH rent Web Application application (collectively, “PDA DNH Rent Platform”) made available by Planning and Development Authority ,DNH (“PDA DNH”, “Company”, “we”, “us” and “our”), a Government establishment established under the laws of India having its registered office at “A” Wing ,Second Floor,District Secretariat,Silvassa-396230.
The terms “you” and “your” refer to the user of the PDA DNH Rent Platform. The term “Services” refers to any services offered by PDA DNH whether on the PDA DNH Rent Platform or otherwise.
Please read this Policy before using the PDA DNH Rent Platform or submitting any personal information to PDA DNH. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
By using the PDA DNH Rent Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the PDA DNH Rent Platform.
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the PDA DNH Rent Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, contact_list, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the PDA DNH Rent Platform;
Our PDA DNH Rent Platform and third parties with whom we partner, may use cookies, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services.
Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:
Authenticating users; Remembering user preferences and settings; Determining the popularity of content;
information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.
To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your PDA DNH Rent account;
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
To administer and enhance the security of our PDA DNH Rent Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
To allow you to participate in interactive features of our Services, if any; or
If you are a partner restaurant or merchant or delivery partner, to track the progress of delivery or status of the order placed by our customers.
For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are:
Obligated under the applicable laws or in good faith to respond to court orders and processes; or
Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.
We have in place appropriate technical and security measures to secure the information collected by us.
Our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the PDA DNH Rent Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the PDA DNH Rent Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy or you want your data to be deleted, please write to us at pdadnh@gmail.com. Please note that we may take time to process such requests, and your request shall take effect no later than 5 (Five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.
Our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the PDA DNH Rent Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the PDA DNH Rent Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at dabbawala.smart@gmail.com or write to our Grievance Officer at the following address:
If you come across any abuse or violation of the Policy, please report to pdadnh@gmail.com.
Further, please note that the PDA DNH Rent Platform stores your data with the cloud platform of Hostinger Web Services provided by Hostinger PTE Ltd, which may store this data on their servers located outside of India. Amazon Web Services has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://aws.amazon.com/. The privacy policy adopted by Hostinger Web Services are detailed in https://hostinger.com/privacy. In the event you have questions or concerns about the security measures adopted by Hostinger Web Services, you can contact their data protection / privacy team / legal team or designated the grievance officer at these organisations, whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.
If you have any Query, Feedback or Concern about this Privacy Policy, you can write to us or reach out to us using following contact details.
Contact: +91-9428713770
Email: pdadnh@gmail.com